Here’s your step-by-step guide to adding, editing, and managing coupon codes for your memberships.
Overview of the Coupons Screen
On the Coupons screen, you can create new coupons and manage existing ones.
Your existing coupons are listed in the Coupons Table.
You can view:
Coupon names
Status
Actions you can take (Edit, View Usage, Delete)
How to Edit a Coupon
Click the pencil icon next to the coupon you want to edit.
Important:
If you’ve already shared a coupon code and you change it, make sure you inform your users.
Changing a shared code could cause confusion or issues for your members.
How to View Coupon Usage
Click the "i" icon (information icon) next to a coupon.
You’ll see which members have used that particular coupon code.
How to Delete a Coupon
Click the trash icon next to the coupon you want to remove.
Warning:
Deleting a coupon will make it no longer available for members to use.
How to Add a New Coupon
Click "Add Coupon".
Enter the Coupon Name
Choose something descriptive that you can easily recognize later.
Enter the Coupon Code
This is the actual code users will enter to redeem the discount.
Tip: Keep it short, simple, and memorable.
Select Where the Coupon is Valid
You can make the coupon usable:
Across all your memberships
Only within the specific membership you're working on.
Choose the Type of Discount
Toggle between:
Percentage Off (e.g., 20% off)
Fixed Amount Off (e.g., $10 off)
Set the Discount Value
Enter either:
The percentage amount
Or the fixed currency amount
Set Start and End Dates (Optional)
Decide if the coupon:
Should be active immediately
Or should start and/or end on a specific date
If you want the coupon to run indefinitely, just leave the end date blank.
Assign the Coupon to a Specific Member (Optional)
You can choose a specific member from your members list if you want the coupon to be exclusive to them.
Set a Maximum Number of Redemptions (Optional)
Limit how many times the coupon can be used.
Example:
If you want the coupon to only work for the first 10 members, set the max redemptions to 10.
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